World of Greenhouses has a rating of 4.0 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with World of Greenhouses most frequently mention customer service. World of Greenhouses ranks 3rd among Gardening Supplies sites.
If you love gardening but think your flowers don't have a specific, desired place in your home, then World of Greenhouses is for you. You offer metal or wooden structures so that your flowers have a nice place in your home space, you can get it at crazy prices, what are you waiting for?
I purchased the Palram Canopia Victory Chalet and asked to return it prior to shipping due to finding many reviews on other sites showing the greenhouse collapsing and breaking during low winds. I told World of Greenhouses that I wanted to purchase a more durable Janssen's/Exaco greenhouse that is more durable and at least 3x more expensive. They took over a week to refund my first purchase and charged me a 5% restocking fee that they said they wouldn't be charging me. Why would I want to spend even more money here?
If you love gardening but think your flowers don't have a specific, desired place in your home, then World of Greenhouses is for you. You offer metal or wooden structures so that your flowers have a nice place in your home space, you can get it at crazy prices, what are you waiting for?
Personal interest in my order by telephone call. I haven't received my order yet but was given directions for shipping damage review. We'll see.
So far, this is working out very nicely. Great product. We messed up the instructions for assembly and they were really nice to email us new instructions. Would buy from them again in a heartbeat.
This is a very large rain barrel, but it's easy to maneuver so the installation is not difficult. It comes with the hardware, solid brass spigot. I set it on a concrete, 24" x 30" pad, after leveling, tamping and putting down a paver pad so it will stay level. It's perfect. Well worth the investment and the time to install. Love it! Thank you!
I purchased the Palram Canopia Victory Chalet and asked to return it prior to shipping due to finding many reviews on other sites showing the greenhouse collapsing and breaking during low winds. I told World of Greenhouses that I wanted to purchase a more durable Janssen's/Exaco greenhouse that is more durable and at least 3x more expensive. They took over a week to refund my first purchase and charged me a 5% restocking fee that they said they wouldn't be charging me. Why would I want to spend even more money here?
The gentleman was pleasant and answered all my questions. Went well. I really have nothing else to say, since I can't recall everything that went on during that conversation. He did ask why I was interested in this particular green house and that is it.
I have had my 8 x 8 hobby greenhouse for a few years now. Love it but wish I now had purchased the next size. Took 2 of us a few days to put together but is very sturdy! Not thrilled with the sliding doors as they get stuck when opening (front and back). Automatic vents above are great! Overall a great little greenhouse!
Seller had the best price and shipped a very large item in a week. Boxes were in great condition and I would definitely order again. Thank you!
Good quality, great way to organize. Just perfect... My wish come true! The price was right and shipping was fast and free
I ordered a greenhouse cover 4 weeks ago. I received immediate confirmation. I tried emailing and calling. No response. I will cancel my order.
Tip for consumers:
Buy from another source.
Products used:
Item was never sent.
I received my product (planter table) within 4 weeks of ordering in September 2020. I can't complain about that too much considering we are in a global pandemic. The product is quite sturdy and it was not too difficult to assemble. Everything arrived in good shape and no parts were missing.
Customer service response to my one email was a bit slow and impersonal in my opinion. I would have appreciated a signature block at the bottom of their response email so I knew who I was talking to. I also think the company should let us know when something has shipped, and they should not charge credit cards until it has shipped. They indicated they would provide ahipping information when I made the purchase, but I was clueles as to when, or even if it shipped until I inquired.
I saw many negative reviews comcerning this company's customer service before I placed my order, but I also saw some ones. I really hope they will work to address customer concerns. Regardless, based on my OVERALL experience, I WOULD buy from this company again. The planter table met my needs perfectly at a reasonable price.
Fast delivery. Great customer service! Easy instructions. Took me all weekend to put up between doing other things. Looks beautiful. Can't wait to plant it.
Purchased a 6x3 garden box online. Received an immediate (automated) confirmation of purchase. After eight (8) days and repeated attempts to contact someone at the company, using multiple email addresses asking for an update, I never received a single response. I finally requested that my order be canceled -- though guessing that request will be unsurprisingly unfulfilled.
As others have said already, it's one thing to have bad customer service; it's another thing entirely to have *no* customer service.
Awesome company to work with. The only problem was that the packages are sent via USPS and my mailperson doesn't like anything larger than a letter so the packages were left blocking things to the point of not being able move them without a lot of difficulty. Obviously not a problem with Grandio, just more lousy service from the Post Office.
Staff were helpful and courteous, understood my situation requiring delayed shipping to Paradise, ca. Very responsive to my e-mails.
Very happy I chose this company.
What a great organization to work with. Thrilled with their customer service. I haven't been able to put the garden together yet (a ton of rain here in North Carolina) but it looks very straight forward. Their customer service department was able to help get the order to me right away. Thank you so much!
Great customer service. Easy to follow direction and to build. I would order from them again. Fast delivery.
I ordered 2 urn planters. They arrived quickly and the packaging was great. Absolutely no damage. I would definitely ordered from them again.
It's my first greenhouse from here. I Completely happy with it and my family also. It is small and suits very well with my flower plants.
Charging a card before the order ships is not ok, worse after all my attempts to contact them for a simple order update there is zero responses. I would cancel my order but can't reach anyone. Bad customer service is one thing but no customer service is something else.
Bought a Grandio Elite 8x16 greenhouse on sale last December. I had a handyman assemble it in June. I needed a greenhouse to overwinter citrus plants During NewEngland winters. I thought this was a good choice. Turns out to be a bad choice. It is not weather tight at all. Told the customer service rep what I needed it for. She didn't advise me that this was not weather tight. I have no idea how to weatherize a barn style door. In addition the two automatic vent openers do not work. I. called three times and left messages in as many months for someone to return my call. No response. I emailed them too. No response. I'm out four thousand dollars for a greenhouse that I can't use for it's intended purpose. Really pissed. Do not buy from this company.
We like the kit for mini greenhouse. It was a little difficult to figure out how to fit it together and to make the holes line up for screws. I can let you know more when it gets used!
The greenhouse is an excellent product. It is well made and will serve our purpose of keeping animals away from our plants.
That is my first greenhouse. I wanted it as a present for my mom. I fully satisfied with it and my mom as well. It compact and greatly fits her flowers.
Large selection of hobby- home greenhouse kits and Sheds for sale and all home and garden horticulture needs personalized options 732 808 7959 World of Greenhouses